Frequently Asked Questions

Check out our FAQ's below and you might just find what you need.

Need to reach out? Use our Contact page to send us a message, or use the little chat box in the corner. He's friendly ;)


How does FRSHN UP differ from other oral care brands? 

Professional level results at home

Our ingredients are carefully sourced, tested, and come with clinically proven results. Say goodbye to expensive in-office dental treatments. 

Brighter days are here.
Innovative formulas. Our unique blend of premium Ingredients provides a gentle and safe teeth brightening experience that’s unlike any other. 

Easy to use plus support. Our easy-to-use kits and bundles have all the essentials to upgrade your oral care routine safely and conveniently at home. We are a team of dental pros here to assist you on your journey to a brighter, healthier smile. Trust us, oral care has never been this exciting! 

How do I know which FRSHN UP products are best for me?

Check out our kits + bundles! Our team of dental pros has curated these bundles to give you everything you need to upgrade your oral care routine. So why settle for boring when you can have a smile that’s both healthy and bright.

What is the difference between Original and Gentle Formula?

Our Original Formula teeth whitening gels feature a powerful formula that starts delivering results after just one use! Clinically proven to deliver the best possible results in the shortest amount of time, our fast-acting whitening gel is the same formula used by dentists. Say goodbye to those pesky stains and hello to a smile that will light up any room.

Our Gentle Formula teeth whitening gels are designed to provide effective teeth whitening without sensitivity. Powered by science, our non-peroxide formula is ideal for those with sensitive teeth or gums. With our fast-acting gentle formula teeth whitening gels, you can have your cake and eat it all too- all while rocking a confident and radiant smile.

Get ready to flash those pearly whites with our premium teeth whitening gel formulas!

How long will it take to see results?

Our professional-level Deluxe Lightening Whitening kits noticeably brighten your teeth after your first treatment, all from the comfort of your home!

What is the shelf life of FRSHN UP products?

Our products have a shelf life of 1-2 years if unopened and stored in a cool dry place away from direct sunlight. Once you open the package – please refer to each individual product.

How long will the results last?

Score! Your teeth will be their brightest pearly whites for up to 3 months or longer after using our Deluxe Lightening Whitening kit. Need an in-between or on-the-go treatment boost – we’ve got you covered! Check out all our products at 

How much brighter will my teeth get?

Everyone’s teeth are unique, which means results may vary depending on factors like age, habits, genetics. Even your Dentist can’t predict how bright your teeth will get! Don’t worry – we are here to support you every step of the way! Let’s keep smiling bright. 

Can I whiten my teeth if I had some dental work done?

While teeth whitening gels are designed for natural enamel, FRSHN UP products can help remove some surface stains on fillings, crowns and veneers. Just keep in mind that the original shade of your dental work won’t be altered. Let’s keep beaming! 

What is hydroxyapatite?

Hydroxyapatite, being a natural mineral that forms a major component of both teeth enamel and bones, is both safe and effective. It has been extensively researched and proven to help remineralize enamel. By incorporating Hydroxyapatite into your oral care routine, it can help protect your teeths outer layer and help rebuild tooth enamel safely. 


Where are FRSHN UP products manufactured?

We are a USA-based company located in SoCal. We are all about supporting our local communities by making many of our products right here in the USA. But we also understand that the world is interconnected, and we strive to find the highest quality ingredients from around the globe. That way, we can make awesome products that everyone will love 🌎 😎 🇺🇸

Are your products gluten-free, cruelty-free, and vegan-friendly?

Yes! All of our teeth whitening kits are gluten-free, cruelty-free, and vegan-friendly. They are also Dental Hygienist, Dental Assistant and Dentist recommended 😊

Shipping, Orders, and Payment

What is the status of my order?

You will receive email notifications when your order has been confirmed, shipped and delivered. 

Questions about your order?

Don’t hesitate to reach out to us if you have any questions or concerns! You can submit your request through our Contact Us page or email us directly at If your inquiry is related to an order, make sure to include your order number and photos that detail your concern. We pride ourselves on our customer support and aim to get back to you within two business days. So go ahead and contact us – we’re here to help! 

What if I need to cancel or modify my order?

Once your order is confirmed, we cannot make any changes or cancelations. However, if you need to update your shipping address, please email us at right away. Although we can’t guarantee that we’ll be able to reroute your order in time, we’ll do our best to assist you. 

What payment methods do you accept?

All major credit cards, PayPal and Klarna. There may be additional methods depending on where you live. You can view all options at checkout.

Where can I buy your products in-person?

We are heading to retail stores shortly and you'll be able to grab your favorite FRSHN UP product at a store near you very soon. Subscribe to our email list to receive the latest updates!

Need something else?

Contact Us

Use our Contact Page to send us a message!